Age restriction and children's data
Digi Treat is for people aged 18 and over. We ask you to confirm your age when you register and we do not knowingly collect personal information from anyone under 18. If you think a child has given us information, write to support@digitreatbd.com and we will delete it.
Information we collect
When you register we collect your Gmail address, WhatsApp number, username and a password. We never store your password in readable form. It is hashed before it is saved. When you place an order we also store the items you bought, the total, the payment method you chose and the delivery message we send you.
How we use your information
We use your details to create and secure your account, send one-time verification codes, process and deliver your orders, contact you about an order through email or WhatsApp, prevent fraud and abuse, and improve the shop. We do not use your information for advertising by third parties.
Verification codes
Codes sent to your Gmail expire after 10 minutes and can be tried a limited number of times. Never share a code with anyone. We will never ask you for one by chat or phone.
Payments
Payments are made through mobile wallets such as bKash, Nagad and Rocket. We do not see or store your wallet PIN. When our online payment gateway launches, card and wallet credentials will be handled by the payment provider, not by this website.
Sharing your information
We do not sell your personal data. We share it only with service providers who help us run the shop (for example hosting, database, email delivery and Trustpilot for customer reviews) and only as needed for that purpose, or when the law requires it.
Customer reviews (Trustpilot)
After we deliver an order, we send you a short thank-you email and invite you to review Digi Treat on Trustpilot, an independent review website. To do this, a hidden copy (BCC) of that email, which contains your email address and your username, is sent to Trustpilot, and Trustpilot may then email you an invitation to write a review. This email never contains your login details or the product details you bought. Writing a review is optional. Reviews you post on Trustpilot are public and are handled under Trustpilot's own privacy policy. If you do not want to receive these invitations, use the unsubscribe link in the Trustpilot email or contact us.
Cookies
We use a small number of cookies: a secure session cookie to keep you logged in, and preference cookies to remember your language and theme. We do not use advertising cookies.
Data retention
We keep your account and order history while your account is active and for as long as needed to meet legal, accounting and dispute-resolution requirements.
Your choices
You can update your username, WhatsApp number and Gmail from Account › User settings. To ask for a copy of your data or to delete your account, contact us and we will respond within a reasonable time.
Security
We use encrypted connections, hashed passwords and limits on login and code attempts. No system is perfectly secure, so please choose a strong, unique password.
Changes to this policy
If we change this policy in a meaningful way, we will update the date at the top of this page.